Job Title: Senior Charge Nurse / Renal Manager
Location: Hospital Location
Department: Nursing
Reports to: Senior Nursing Leadership / Nursing Executive
Position Summary:
The Senior Charge Nurse / Renal Manager is responsible for overseeing the delivery of age-appropriate, high-quality patient care in accordance with the organization’s mission, vision, and values. The role involves leadership, clinical management, and operational duties within the renal dialysis unit. This includes managing a team of nurses, coordinating daily operations, ensuring patient safety, and maintaining the highest standards of clinical care and customer satisfaction.
Key Responsibilities:
Leadership:
- Lead and coordinate nursing staff to ensure optimal patient care delivery.
- Manage clinical and operational activities, focusing on patient safety and high-quality care.
- Oversee the dialysis unit, ensuring the safe and effective administration of hemodialysis treatments.
- Act as a focal point for all nursing-related healthcare issues and escalate issues as necessary.
- Support nursing executive leadership in setting strategic directions for nursing and midwifery departments.
- Serve as the primary contact during emergencies, codes, or critical incidents.
- Provide leadership in conflict management, problem-solving, and critical thinking within the nursing team.
- Facilitate interdisciplinary communication and collaboration to improve patient outcomes.
Clinical Practice Management:
- Ensure proper patient flow, including efficient bed utilization and staffing based on patient acuity.
- Maintain a proper skill mix of staff to match patient conditions and requirements.
- Conduct rounds in the hospital to assess patient needs, solve problems, and guide teams in patient care management.
- Monitor quality standards of nursing documentation and ensure compliance with hospital policies.
- Promote continuity of care that is patient-centered and aligned with discharge planning.
- Oversee staff performance, ensuring adherence to policies and safety standards.
- Act as a change agent, promoting evidence-based practices and a healthy workplace environment.
Performance Improvement & Risk Management:
- Foster a culture of performance improvement by monitoring nursing care quality and outcomes.
- Actively participate in accreditation activities and audits to ensure compliance with international standards.
- Undertake patient and environmental risk assessments and document corrective actions to improve outcomes.
- Support educational and research programs within the Nursing Department to advance clinical practice.
- Track key performance indicators (KPIs) and clinical indicators, providing feedback to improve service delivery.
Communication:
- Ensure effective communication between staff, patients, families, and healthcare teams to ensure coordinated care.
- Use information technology systems to access, transmit, and document information as required.
- Maintain confidentiality of patient and organizational information in line with policies.
- Liaise with external and internal healthcare providers to maximize patient care efficiency and minimize delays.
Education & Staff Development:
- Mentor and support staff to enhance clinical and leadership competencies.
- Promote a learning environment for both patients and healthcare staff, fostering professional growth.
- Engage in health promotion activities and provide resources to staff to enhance knowledge and skills.
- Ensure nursing staff are supported with continuing education, certifications, and career development opportunities.
Professional Responsibilities:
- Ensure the nursing team adheres to legal, ethical, and professional standards of care.
- Maintain staff training in infection control and patient safety goals.
- Participate in the development of managerial and leadership skills to improve overall nursing services.
- Collaborate with senior management to develop and track annual performance criteria and goals for the team.
Qualifications:
- Education: Bachelor’s degree in Nursing (or equivalent).
- Licensure: Valid registration as a Registered Nurse, with the appropriate regulatory body.
- Experience:
- Minimum of 6 years of clinical experience in a healthcare setting post-qualification.
- At least 2 years of experience in a Senior Charge Nurse or 3 years in a Charge Nurse position, ideally with experience in renal dialysis.
- Experience in managing teams and operations within a clinical environment.
- Skills:
- Strong leadership and communication skills.
- Ability to assess and evaluate complex patient care needs.
- Experience in implementing evidence-based practices and quality improvement initiatives.
- Proficient in managing healthcare budgets and resources.
- Knowledge of infection control, patient safety goals, and regulatory compliance.
Working Environment & Expectations:
- Manage clinical and operational activities to ensure continuous, efficient service delivery.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Commitment to professional development and maintaining clinical competency through ongoing education and training.